Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Smart Carpet Complaint - Never Again
Smart Carpet Complaint

Smart Carpet Complaint


Never Again

I was an exceptionally happy Smart Carpet customer who had 4 previous flooring jobs completed by the company within the last 5-6 years. I finally decided, after 2 laminate floors, to install hardwood flooring in both my living room and dining room. The cost was a hefty $5,000+, but I happily handed over my money because I thought that this would be the last floor that I'd have to install in these rooms. After 6 months, the wood starting to literally peel off and after 1 year the planks are now starting to come up as well. Smart Carpet sent a Mohawk rep. to investigate the issue. He was in my home for 5 minutes and told me that it was my fault because I use Swiffer products! I then contacted an independent floor inspector, who Smart Carpet recommended, who told me that the flooring was defective and should be replaced. Smart Carpet has refused to honor this report, as has Mohawk, their supplier. I will now be replacing $5,000 worth of flooring again, but never again with Smart Carpet.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Smart Carpet
SUBMIT a ticket
for Smart Carpet
WATCH videos
for Smart Carpet
More Smart Carpet Reviews and Complaints MORE reviews and complaints
for Smart Carpet


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Smart Carpet reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team